Getting started - Anzen Docs

Your starting point

When you first sign in, the Getting Started page is your home base. A banner on your dashboard points you to it, and you can return any time from Overview in the sidebar. It explains how Anzen fits together and walks you through the handful of steps that get your workspace running. It quietly steps aside once you are set up.

How Anzen fits together

Your service desk and your compliance are not two separate tools. A day to day incident, change or problem happens on an asset, and that same asset is what your controls protect and your frameworks cover. The Getting Started page shows this as a single picture, so you can see how an operational event flows through to your risk and compliance posture.

Your setup checklist

A short checklist tracks what is set up, based on your real data rather than a box you tick yourself. Each step links straight to where the work happens, and stays available through an Open link once it is done:

Map your assets - the servers, applications and devices you run. This is the shared backbone your service desk and compliance both hang off.
Stand up your service desk - invite a colleague and log your first incident, change or problem.
Adopt a framework - pick a standard such as ISO 27001 and Anzen generates the matching policies and controls.
Set your compliance scope - choose which parts of your organisation and which systems your framework covers.
Prove it - export an auditor ready Statement of Applicability and evidence pack.

Steps you do not have permission to see are clearly marked, rather than shown as incomplete.

See the impact of an incident

Once your workspace has some data, you can run a read-only simulation. Anzen picks your most critical asset, the single point of failure that the most processes depend on, and shows what would happen if it went down: the affected business processes, the financial exposure, the controls that would no longer be effective, and any compliance requirements put at risk. Nothing is changed, it is a preview on your real data.

Finding things later

The navigation is grouped into clear areas, so the two halves of Anzen stay easy to tell apart:

Overview - your dashboard and this Getting Started page.
Service desk - incidents, problems, changes and your knowledge base.
Assets - the shared backbone: entities, applications, configuration items and discovery.
Risk & Compliance - compliance, controls, policies, issues, risk reporting and vendors.
Administration - users, roles, the audit log and platform settings.

Throughout, plain-language tooltips explain any specialist terms, and empty screens tell you what they are for and where to begin.