Terms of Service

    Last updated: March 18, 2026

    1. Agreement

    These Terms of Service ("Terms") govern your use of the Anzen® platform operated by SCRTY B.V., a company registered under Dutch law with its offices in the Netherlands ("SCRTY", "we", "us"). By creating an account or using Anzen, you ("Customer", "you") agree to these Terms.

    2. Service Description

    Anzen is a cloud-based IT service management, risk management, and compliance platform provided as a Software-as-a-Service (SaaS). We grant you a non-exclusive, non-transferable right to access and use the platform for your internal business purposes during the subscription term.

    3. Account & Workspace

    You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Each workspace is isolated and belongs to the organisation that created it. You must provide accurate and complete registration information.

    4. Subscription & Billing

    • Free tier — the Starter plan is available at no cost with limited users. No credit card is required.
    • Paid plans — billed monthly per user. Prices are listed on our website and may be updated with 30 days' notice.
    • Payment — processed via Mollie B.V. (Netherlands). Invoices are issued in EUR.
    • Non-payment — we may suspend access after 14 days of overdue payment following written notice.

    5. Your Data

    You retain all ownership and intellectual property rights in the data you upload or create within Anzen ("Customer Data"). We do not access, use, or share your Customer Data except as necessary to provide the service, comply with the law, or as described in our Privacy Policy.

    All Customer Data is hosted exclusively within the European Union on infrastructure owned and operated by SCRTY B.V. See our Privacy Policy for details on data handling and GDPR compliance.

    6. Acceptable Use

    You agree not to:

    • Use Anzen for any unlawful purpose or in violation of applicable regulations.
    • Attempt to gain unauthorised access to other workspaces or our infrastructure.
    • Interfere with or disrupt the platform or its underlying systems.
    • Reverse-engineer, decompile, or disassemble any part of the platform.
    • Resell, sublicense, or redistribute access to Anzen without our written consent.

    7. Availability & Support

    We aim to maintain high availability but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance where possible. Support is provided via email during business hours (CET). Enterprise customers may have access to enhanced SLA terms.

    8. Intellectual Property

    Anzen, including its source code, design, documentation, and trademarks, is the intellectual property of SCRTY B.V. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the platform as described herein. Anzen® is a registered trademark of SCRTY B.V.

    9. Limitation of Liability

    To the maximum extent permitted by Dutch law, SCRTY B.V. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Anzen. Our total aggregate liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

    10. Termination

    You may cancel your subscription at any time. Upon cancellation, your access continues until the end of the current billing period. We may terminate your account for material breach of these Terms after providing 14 days' written notice and an opportunity to cure. Upon termination, you may request an export of your Customer Data within 30 days, after which it will be deleted.

    11. Governing Law & Disputes

    These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be submitted to the competent court in Amsterdam, the Netherlands. Nothing in these Terms limits your rights as a consumer under mandatory EU or Dutch consumer protection law.

    12. Changes

    We may update these Terms from time to time. Material changes will be communicated at least 30 days in advance via email or a notice within the platform. Continued use after changes take effect constitutes acceptance of the updated Terms.

    13. Contact

    For questions about these Terms, contact us at legal@scrty.nl.